Engagement Platform

Interact with your guests through a web and mobile app where they can receive relevant content and send you feedback and requests.
QR restaurant ordering

How can I use Zoniz in my Hotel?

Help your guests to find everything they need in one place. They can interact, send requests or receive information through a single app.

Room Service

By scanning a simple QR code displayed in their rooms, guests can order room service directly from their mobile phones. The staff will have access to their own order management systems to help them organize their workflow.

Restaurants

Learn more about our available features on:
www.zoniz-restaurant.com

Promotions

You can attract customers to use different services in the hotel with fun promotions and contests. You can offer discounts exclusive in the app or create loyalty programs for returning guests.

Reservations

Guests can make reservations for the hotel’s restaurants, spas and pools, fitness centers, cleaning services, lounges, meeting/conference rooms, etc. with a very easy-to-use reservation feature. They will be notified with the confirmation right away.

Customer Care

Provide the best hotel experience to your customers by maintaining constant communication during their stay. You can send welcome messages and important information as guests arrive, ask for feedback while they are still on the premises, keep guests loyal with a special offer rewarding system, and encourage them to recommend your hotel on different platforms.

How does it work?

1. Create content

Access a user-friendly content management system and use predefined templates to create engagement campaigns.

2. Reach your customers

The mobile app will display content based on the user’s location. The content can be triggered by beacons or GPS defined areas.

3. Manage orders and reservations

Use a web app and a mobile waiter app to manage all orders and reservations in real time.

4. Analyze audience & statistics

Get real-time statistics with campaign results and audience behavioural data.

What’s in it for me?

Efficiency

Organize and streamline your ordering, room service, and reservations processes

Loyalty

Transform your guests into loyal customers using the integrated mechanisms for vouchers and loyalty cards

More customers

Use interactive content and gamification to increase footfall

Events promotion

Spread the word about all the events and special activities you organize

Know your guests

Learn more about your visitors by analyzing statistics

More possibilities

We are continuously working on new functionalities and innovations

How do I start?

Tell us about your hotel, send us some photos and we will create a personalized demo for you!